Technical Support & Product Warranty

Your product is not working? Please select the following assistant…

  • Self-help

  • Contact ELID

  • Arrange for Repair

Your product is not working? Take the following steps…

OPTION 1

Self help

Login to support website (Standard product or System Product)to find the latest update.

OPTION 2

Call or email us

Contact us at +603-7960 9055 or drop down your email to  sales@elid.com for the technical support services or on-site services.

OPTION 3

Arrange for Repair

Please check the warranty status and fill up the Online RMA Form and send/courier the faulty equipment to ELID. You can also download the PDF RMA Form.